I created this new client account procedure for a client and have anonymized it. Some details pertinent to the client have been removed and the form number has also been changed. Sometimes a procedure is only one or two pages, but it is used often, and vital to the company.
PDF: New Account Opening Procedure
Tools Used: Microsoft Word, Acrobat Pro
Skills: Technical writing and interviewing
Use: Company procedures are important to document. Technical writers document procedures by interviewing subject matter experts and writing the steps in which a process must be completed.
